General
The use of this site is governed by the policies, terms and conditions as set forth below. Please read over them carefully before using this site. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by us. We reserve the right to make changes to this site and these terms and conditions at any time.

Payment Terms
For your convenience, we accept the following methods of payment:
Visa
MasterCard 
American Express
Discover

All credit card payments are processed on the day the order is recieved by us. Credit Card purchases are billed in US $.  As a reminder for you to compare our invoice amount to the amount shown on your Credit Card statement, we will include an appropriate notice with our invoice.

Shipping & Handling Policy
All orders received, except those that require changes or a shipping cost authorization from you, will be processed as soon as possible and delivered from the store to you,  subject to availability of stock. Orders normally leave the store within 24 to 48 hours but some delays may occur . Unless otherwise specified, all orders delivered to your delivery address.  We do not ship on Sunday or Holidays.

Back Orders
Items temporarily out of stock will be placed on backorder and shipped as soon as they become available. We will, however, notify you of any significant delays.

Returns & Exchanges If you are not satisfied with your purchase you may return all items for exchange, refund or an in-store credit. We ask that you pay the out-of-pocket expenses to you + the return delivery charges to our store. If we made an error and delivered the wrong product, we will  cover all shipping charges involved.

Typographical Errors
We make every effort to correctly describe and price each item. The information on this site is deemed reliable but not guaranteed. Please verify all information if important. In the event that a product is listed at an incorrect price due to a typographical error, we shall have the right to refuse or cancel any orders placed for any product listed at the incorrect price, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Copyright Notice
This site is owned and operated by Flowers by Dorcas. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Flowers by Dorcas, Copyright © 2003, all rights reserved. You may use the content of this site only for the purpose of your personal shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Disclaimer & Limitation of Liability with Respect to this Web Site
This web site and the materials therein are provided on an "as is" basis. Flowers by Dorcas makes no representations or warranties, either express or implied, of any kind with respect to this site, its operation, contents, information and/or materials. Flowers by Dorcas hereby expressly disclaim all representations, conditions, and/or warranties, either express or implied, of any kind, with respect to this site and/or its use, including but not limited to any implied warranties or conditions of merchantability and/or fitness for a particular purpose. You agree that Flowers by Dorcas shall not be liable for any and/or all damages arising from the operation, content and/or use of this site. You further agree that this limitation of liability is comprehensive and applies to all damages of any kind, including but not limited to direct, indirect, special, punitive, compensatory, incidental and/or consequential damages for lost profits, lost sales, loss of income, loss of time, inconvenience, loss of use or inability to use, loss of bargain, injury to person and/or property, labor, disappearance, non-delivery or delay of any shipment, and/or any other direct, indirect, special, punitive, compensatory, incidental, and/or consequential damages, conditions and/or losses of any kind, no matter whether based upon warranty, contract, negligence, misuse and/or any other causes. You agree that the maximum cumulative liability of Flowers by Dorcas, for any claim or liability arising from the use of this site and/or from the purchase, application, handling, installation, and/or use of its products offered and sold shall not exceed the price of the product ordered.